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Operational performance

Wood Hub, Prague

Operational performance

Global Supply Chain integration

In 2025, we continued the integration of our global Supply Chain into one cohesive organisation, leveraging the unique competencies of each location. Prague was established as the competence center for wood production, while Arnhem now focuses on metal processing and school furniture. Sint-Oedenrode leads in assembly and refurbishment, and Veghel operates as the central hub for used furniture flows and international logistics. During the year, all wood-related production was successfully transferred from Arnhem to Prague. Additionally, a new advanced metal machinery park was installed in Arnhem, preparing for the phased transfer of metal production from Sint-Oedenrode starting in 2026.

Centralised organisation and systems

Organisationally, we are moving toward a centrally managed Supply Chain model. All production sites will adopt a unified cost-price methodology and operate within a single organisational framework. A centrally coordinated Supply Chain Office will oversee multi-site planning, procurement, and forecasting. To support this transformation, a single ERP system will be rolled out gradually across all locations in the coming years.

Portfolio optimisation

Our product portfolio remains highly diverse. Following the implementation of a new Life Cycle Management system in 2024, we continued to rationalise the portfolio in 2025. This initiative is aimed at improving inventory turnover, reducing stock-related provisions, and simplifying our offering. A new organisational structure was also defined and aligned to support these improvements.

Service and quality performance

With growing sales of proprietary products in Central and Eastern Europe, we are strengthening our international service organisation to ensure consistent customer support. At the same time, we continued to improve our First Time Right (FTR) performance, focusing on delivering complete, on-time, and defect-free orders. In 2025, we achieved a further 50% reduction in associated costs for the Netherlands and Belgium, with a similar improvement targeted for 2026.